Terms of Service

Effective date: August 29, 2026

Last updated: August 29, 2026

Version: 2.0

These Terms of Service (the “Terms”) govern your access to and use of Lovision’s websites, web and desktop applications, APIs, model context protocol services (“MCP”), plugins, integrations, collaboration features, AI features, and related services (collectively, the “Service”). In these Terms, “Lovision,” “we,” “us,” and “our” mean the provider that makes the Service available to you.

If you use the Service for an organization, you represent that you are authorized to accept these Terms for that organization. A signed order form, enterprise agreement, data processing agreement, or other written agreement with us controls to the extent it conflicts with these Terms.

Please also read our Privacy Policy and Cookie Policy.

1. Accepting these Terms

You accept these Terms when you create an account, purchase a plan, click to accept, or otherwise access or use the Service. If you do not agree, do not use the Service.

You must be legally capable of entering into a binding contract. You must be at least 13 years old, and if you are under the age of majority where you live, a parent or legal guardian must approve your use. The Service is not directed to children under 13. A higher minimum age applies where required by local law.

2. Accounts and organizations

You must provide accurate account information and keep it current. You are responsible for safeguarding your credentials, sessions, API credentials, and authorized MCP or integration connections, and for activity performed through your account except to the extent caused by our breach of these Terms.

Do not share personal credentials or allow unauthorized access. Notify us promptly through the Lovision Help Center if you believe your account or credentials have been compromised.

An organization owner or administrator may manage members, projects, permissions, billing, integrations, and content within that organization. Your organization may access, export, retain, transfer, restrict, or delete organization content according to its agreement with you and its settings. If an organization controls your account, direct requests about organization-controlled content to that organization first.

3. The Service

Lovision is an AI-assisted visual workspace. Depending on your plan and environment, the Service may let you create and edit designs, images, videos, vectors, 3D assets, charts, slides, websites, prompts, agent workflows, and related materials; collaborate and share; connect external AI clients through MCP; install plugins and integrations; and use third-party AI models.

Features, models, limits, and availability can differ by plan, platform, region, or account. Early-access, beta, preview, experimental, and developer features may be incomplete, changed, or removed and may have additional terms or limits.

We may update the Service to improve functionality, safety, security, legal compliance, or performance. If a change materially reduces a paid core feature during your current subscription period, we will provide the notice or remedy required by applicable law.

4. User Content

“User Content” means prompts, files, images, video, audio, fonts, designs, project data, canvas data, comments, messages, instructions, code, plugin data, and other material you or your authorized users submit to or create with the Service. “Output” means material generated by an AI feature in response to User Content or instructions.

4.1 Your ownership

As between you and Lovision, you retain your rights in User Content. Subject to applicable law and any third-party model terms presented for a feature, Lovision does not claim ownership of your Output and assigns to you any rights we may have in that Output.

AI-generated material may not qualify for intellectual-property protection, may resemble material generated for others, and may be subject to third-party rights. We do not guarantee that Output is unique, accurate, non-infringing, or eligible for registration or exclusive ownership.

4.2 Permission to operate the Service

You grant Lovision and its subprocessors a worldwide, non-exclusive, royalty-free license to host, reproduce, transmit, transform, display, and otherwise process User Content only as reasonably necessary to:

• provide the features you request, including AI generation, editing, storage, export, collaboration, sharing, support, and recovery;
• maintain, secure, troubleshoot, and improve the Service; and
• comply with law and enforce these Terms.

This license lasts while the User Content is stored or otherwise needed for those purposes. It does not authorize us to use private User Content to train general-purpose AI models unless we separately disclose that use and obtain any consent required by law.

4.3 Your responsibilities

You represent that you have all rights, permissions, notices, and lawful bases needed to submit User Content and instruct us and our providers to process it. Do not upload confidential, personal, biometric, health, financial, location, children’s, or other sensitive information unless you are authorized to do so and the feature is appropriate for that information.

You are responsible for reviewing Output before using or publishing it, and for obtaining any licenses, releases, notices, or approvals your use requires.

4.4 Sharing and publishing

You control sharing through the permissions and publishing options available in the Service. People you invite may view, edit, copy, export, or re-share content according to their permissions. Anyone with a public or link-access URL may be able to access and copy the shared content.

If you publish to a gallery, community, template library, or other public feature, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, distribute, and promote that public submission in connection with operating and promoting Lovision. Public submissions may include your display name, avatar, project title, description, preview, selected prompt, model information, and approved project or canvas snapshot. You can remove a submission using available controls, subject to reasonable technical delays and copies already made by others.

5. AI features and third-party models

AI features can make mistakes and produce incomplete, offensive, outdated, misleading, or unexpected material. Output is not professional, legal, medical, financial, or safety advice. Do not rely on Output as the sole basis for decisions that could materially affect a person’s rights, health, safety, employment, housing, education, credit, insurance, legal status, or access to essential services.

To fulfill an AI request, we may send the prompt, selected files or canvas references, parameters, and related technical data to the model or infrastructure provider used for that request. Available models and providers can change. Where practical, the selected model is shown in the product or documentation. Provider-specific terms may also apply.

AI results can be nondeterministic. A failed or interrupted generation may consume, reserve, release, or restore credits according to the job status shown by the Service.

Where required by law or enabled for a feature, Lovision may add visible notices or machine-readable metadata identifying AI-generated or synthetic content. You must not unlawfully remove, conceal, falsify, or circumvent those labels, and you must add any additional disclosure required for your intended use or distribution channel.

6. Acceptable use

You may not use the Service to:

• violate law or another person’s intellectual-property, privacy, publicity, contractual, or other rights;
• create, obtain, or distribute child sexual abuse material, non-consensual intimate imagery, sexual exploitation, trafficking content, or content that sexualizes minors;
• threaten, harass, stalk, defame, discriminate, or incite violence or hatred against protected persons or groups;
• impersonate a person or organization, misrepresent affiliation, commit fraud, or deceptively present synthetic media as authentic where that could cause harm;
• generate or distribute malware, phishing, credential theft, spam, unlawful surveillance, or instructions primarily intended to facilitate wrongdoing or physical harm;
• make fully automated high-impact decisions about people without legally required human review, notice, validation, and safeguards;
• probe, scan, or exploit vulnerabilities; bypass authentication, permissions, safety systems, rate limits, credits, or usage restrictions; or interfere with the Service or other users;
• scrape or harvest personal data, outputs, model behavior, or Service content at scale except through an authorized API and in compliance with its limits;
• reverse engineer, decompile, or attempt to extract source code, model weights, system prompts, or non-public components except where applicable law does not allow that restriction;
• use the Service to develop or benchmark a competing service through unauthorized automated access, resell access without permission, or share credentials or credits between unrelated accounts; or
• remove or falsify provenance, safety, copyright, trademark, or AI-generation notices in violation of law.

We may use automated systems and human review to detect abuse, protect users, investigate incidents, and moderate public submissions. We may block content, limit features, revoke integrations, or suspend access when reasonably necessary to address a violation or urgent risk.

7. MCP, plugins, integrations, and external clients

MCP and integrations can allow an external client or service to read project structure, selections, assets, design tokens, comments, and other data, and to create, modify, export, share, or invite people within the scopes you approve. Review the client, requested permissions, target organization, and actions before authorizing it. You are responsible for the external client you choose and instructions you send through it.

Plugins may run in a sandbox and request network or integration permissions. A plugin can access only the capabilities made available to it, but third-party plugins and connected services are provided by their developers and may have separate terms and privacy policies. Do not install a plugin or integration unless you trust its developer and understand its permissions. Disconnecting or uninstalling stops future access through Lovision but may not delete data already received by the third party.

We are responsible for Lovision’s authorization and permission controls, but not for a third party’s acts outside the Service unless applicable law provides otherwise.

8. Plans, subscriptions, credits, and payment

Current prices, currencies, taxes, plan features, credit allowances, renewal periods, and limits are shown in the purchase flow or applicable order form and are incorporated into these Terms.

Paid subscriptions renew automatically for the same billing period unless you cancel before the renewal date. You authorize the payment provider to charge the payment method on file for fees and applicable taxes. You can manage or cancel an eligible subscription through the billing portal or other method shown in the Service. Cancellation normally takes effect at the end of the current paid period.

Except where the purchase flow, an order form, or applicable law states otherwise, fees are non-refundable and partial periods are not credited. Mandatory cancellation, cooling-off, refund, or consumer rights remain unaffected. If we materially change a subscription price, we will give advance notice required by law, and the new price will apply to a later renewal.

Credits are limited, revocable rights to use eligible Service features. They are not money, stored value, or property; have no cash value; cannot be transferred or resold; and may expire or reset as disclosed for the plan or promotion. We may correct credit balances affected by error, fraud, chargeback, or failed or reversed transactions. Promotional or welcome credits may have additional eligibility and anti-abuse rules.

If payment is overdue, reversed, or fails, we may retry collection, limit paid features, reduce the account to a free plan, or suspend access after any notice required by law. You remain responsible for accrued charges.

9. Lovision materials and feedback

The Service, including its software, user interface, documentation, trademarks, templates, and non-user content, is owned by Lovision or its licensors and protected by law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for its intended purpose during your authorized access.

If you provide feedback or suggestions, you grant us a perpetual, worldwide, irrevocable, royalty-free right to use them without restriction or compensation. This does not give us rights in User Content merely because it accompanies feedback.

10. Privacy and security

Our Privacy Policy explains how we process personal information. You must use the Service in compliance with applicable privacy and data-protection law, including providing notices and obtaining consents when you submit another person’s information.

We use reasonable administrative, technical, and organizational safeguards, but no online service is completely secure. Maintain your own exports or backups of critical material. Do not use the Service as the only repository for information whose loss could cause serious harm.

11. Third-party services and open-source software

The Service may link to, interoperate with, or include third-party services, content, models, fonts, libraries, or open-source software. Third-party terms and licenses may apply. We do not control third-party services and are not responsible for their content, availability, or handling of data outside our role, except where required by law.

12. Suspension and termination

You may stop using the Service at any time. You may cancel a subscription and request account deletion through the available account settings.

We may limit, suspend, or terminate access if you materially or repeatedly violate these Terms, create a security or legal risk, fail to pay, abuse the Service, or if we are required to do so by law. Where reasonable and lawful, we will provide notice and an opportunity to cure or export content. We may act immediately for urgent security, fraud, abuse, or legal risks.

An account-deletion request schedules deletion for the date shown in the Service, normally after a 30-day grace period. Account access and authentication may end earlier. User-owned projects and stored assets are then deleted or de-identified, while organization-owned material may remain for other members with your identity removed. We may retain limited billing, transaction, security, fraud-prevention, legal, and deletion records as described in the Privacy Policy.

Sections that by their nature should survive termination—including ownership, payment obligations, disclaimers, liability limits, dispute terms, and permitted retention—continue to apply.

13. Disclaimers

To the maximum extent permitted by law, the Service and Output are provided “as is” and “as available.” Lovision disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, and any warranty arising from course of dealing. We do not warrant that the Service or Output will be uninterrupted, error-free, secure, accurate, unique, or suitable for a particular use.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

14. Limitation of liability

To the maximum extent permitted by law, Lovision and its affiliates, officers, employees, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, revenue, goodwill, data, business opportunity, or business interruption, even if advised that such loss is possible.

To the maximum extent permitted by law, the aggregate liability of Lovision and those parties for all claims arising from or relating to the Service or these Terms will not exceed the greater of (a) US$100 and (b) the amount you paid Lovision for the Service giving rise to the claim during the 12 months before the event giving rise to liability.

These limits do not apply to liability that cannot be limited by law, including liability for fraud, willful misconduct, gross negligence where non-excludable, death or personal injury caused by negligence, or violation of mandatory consumer rights. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

15. Indemnity for business use

If you use the Service on behalf of a business or organization, to the extent permitted by law, that organization will defend and indemnify Lovision from third-party claims and related losses arising from its User Content, its unlawful use of the Service, or its material breach of these Terms. This section does not require indemnification for Lovision’s own breach, negligence, or willful misconduct.

16. Governing law and disputes

Before filing a formal claim, you and Lovision agree to try in good faith for 30 days to resolve the dispute through the Lovision Help Center, unless urgent injunctive relief is needed.

Mandatory consumer-protection and conflict-of-law rules in your place of residence remain unaffected. Otherwise, these Terms are governed by the laws of the jurisdiction in which the Lovision contracting provider identified for your account or purchase is established, without regard to conflict-of-law principles, and its courts have non-exclusive jurisdiction.

17. Changes to these Terms

We may update these Terms to reflect changes to the Service, law, risk, or business practices. We will post the updated version and effective date. For material changes, we will provide reasonable advance notice through the Service, email, or another appropriate channel where required. If you do not agree to a material change, you must stop using the Service and cancel before the change takes effect. Changes do not retroactively reduce rights or increase liability for past conduct unless you expressly agree or law permits.

18. General terms

You may not transfer these Terms or your account without our written consent. We may assign these Terms as part of a merger, reorganization, sale of assets, or transfer of the Service, subject to applicable notice requirements. If any provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions remain effective. Failure to enforce a provision is not a waiver. Headings are for convenience only.

19. Contact

Questions, legal notices, and disputes relating to these Terms can be submitted through the Lovision Help Center. The contracting provider for a paid account is also identified in the applicable checkout, order form, invoice, or app-store listing.

For privacy requests, see the Privacy Policy.